Refund policy

Orders can be cancelled for a full refund before dispatch. Once an order has shipped, the returns policy applies.

Returns

You have 14 days after receiving your item to request a return. Items must be unworn, unused, with tags, in original packaging, with proof of purchase. Contact drop@withoutstanding.com to start a return.

Items sent back without prior approval will not be accepted.

Return postage is paid by the customer unless the item is faulty or incorrect.

Damages and issues

Contact drop@withoutstanding.com immediately if your item arrives defective, damaged or incorrect.

Exchanges

We do not offer direct exchanges. Return the item and place a new order once the return is accepted.

Refunds

Approved refunds will be processed within 14 calendar days after the returned item is received, to your original payment method.